Frequently Asked Questions!!

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  • 1. What is a Health Home?
     

    A Health Home is a care management service model whereby all professionals involved in a members care communicate with one another so that all needs (medical, behavioral health, and social service) are addressed in a comprehensive manner.

  • 2. Who Provides the Care to a Person who Joins a Health Home?
     

    Health Home services are provided through partnerships between health care providers, health plans, and community based organizations.

  • 3. How does someone qualify to join a Health Home?
     

    To qualify for Health Home services, Medicaid eligible members must have two chronic conditions; HIV/AIDS; or one serious persistent mental health condition.

    The chronic conditions include, but are not limited to the following:

    • mental health conditions
    • substance abuse disorder
    • diabetes
    • asthma
    • heart disease
    • HIV/AIDS
    • overweight (BMI >25); and
    • hypertension
  • 4. Who Will You Share My Information With?
     

    A Health Home Care Manager can only share information with the people you give permission. To allow data sharing, you must sign a DOH Health Home Patient Information Sharing Consent Form (DOH-5055).

  • 5. Who pays for care management services?
     

    Medicaid pays for care management services for those who are eligible. It does not cost you anything to enroll.